Last updated on September 24, 2023 

These Terms of Use (“Terms and Conditions”) mandate the terms on which the users (“You” or “Your”  or “User”) access and register on the Platform https://www.upmarketacademy.com/ and/or mobile  application Tredu.app (hereinafter collectively referred to as, the “Platform”) owned and operated by  Upmarket Academy Private Limited, a private limited company registered under Indian Laws which  allow and include its affiliates and permitted assign, (referred to as “UPMARKET ACADEMY”,  “TREDU”, “Company,” “we,” “our,” or “us”). 

When you access, browse, or use this Platform, you accept, without limitation or qualification, the  below mentioned terms and conditions and notices stated herein, as updated from time to time (“Terms  and Conditions” or “T&Cs”). As long as you comply with the Terms and Conditions, we grant you a  non-exclusive, non-transferable, limited right to enter, view, and use this Platform. If you do not want  to be bound by the T&Cs, you agree to immediately discontinue your use of this Platform. 

Please read the Terms of Use and Privacy Policy carefully before registering on platform or accessing  any material, information through platform. The Company retains an unconditional right to modify or  amend this Terms of Use without any requirement to notify You of the same. You can determine when  this Terms of Use was last modified by referring to the “Last Updated” legend above. It shall be Your  sole responsibility to check Terms of Use periodically for changes. Accordingly, please continue to  review the Terms whenever accessing or using the platform. Your use of the platform as defined above,  after the posting of modifications to the Terms will constitute your acceptance of the Terms, as  modified. Your use of platform on continuous basis shall signify Your confirmation to the changes and  the agreement to be legally bound by the same. Alongwith this Terms of Use, your use of our Platform  is also governed by the policies as provided on our Platform. Your continued access or use of the  Platform after the modifications have become effective shall be deemed your conclusive acceptance of  the modified Agreement or Rules. 

THIS PLATFORM DOES NOT OFFER, SOLICIT OR ARRANGE FOR THE SALE OR PURCHASE  OF SECURITIES. THE PLATFORM AND ITS CONTENT INCLUDING ANY CONTESTS ARE  PART OF A STOCK MARKET SIMULATION. NO ACTUAL SECURITIES ARE PURCHASED,  SOLD OR TRADED AS PART OF SERVICES UNDER THE PLATFORM. ALL INFORMATION  IS PROVIDED FOR EDUCATION, ENTERTAINMENT AND RECREATIONAL PURPOSES  ONLY. INVESTMENT IN STOCK MARKET ARE SUBJECT TO MARKET RISK, READ ALL  THE RELATED DOCUMENTS CAREFULLY BEFORE INVESTING. FURTHER, WE DISCLAIM  ALL WARRENTIES IN RELATION TO THE SERVICES PROVIDED UNDER THE PLATFORM.  TO UNDERSTAND MORE PLEASE REFER TO OUR DISCLAIMER. 

General 

The content provided on the platform are for educational and/or learning purposes which are created in  a manner to make it more interactive and engaging for its users. The Platform is limited to personal,  non-commercial use and the content contained therein should not be copied, modified, duplicated or  distributed in any form or for any reason without the express written consent of Company. This  Agreement is subject to changes by Company without prior notice and its vendors believe their data  and text services to be reliable, but accuracy is not warranted or guaranteed. 

Purpose of this Platform and the Content therein 

• Comprehensive Learning Experience: Company is committed to providing users with a  comprehensive learning experience. During its initial phase, the platform offers a wide range  of educational content, including recorded lectures, and facilitates access to live classes, 

interactive sessions, problem-solving sessions and quizzes. These offerings are specifically  designed to enrich your knowledge and understanding of securities trading and investments. 

• Live Classes and Interactive Sessions: It’s important to note that live classes and interactive  sessions, while facilitated through this platform, are conducted by respective trainers through  live e-meet sessions. The platform serves as a bridge to connect you with these live events.  Company ensures seamless redirection to the live lectures and problem-solving sessions  conducted by our expert trainers. 
• Use of Third-Party Services for Community Learning Chat Groups ➢ Community Chat Groups: As part of our commitment to enhancing user interaction and  fostering a conducive learning environment, we may create community chat groups on the  platform. These chat groups serve various purposes, including but not limited to: o Education: Discussion and sharing of educational resources related to securities  trading, investments, and financial literacy. 

o Market Analysis: Exchange of insights, analyses, and discussions on market trends  and developments. 

o Daily Market Updates: Sharing of timely market updates, news, and relevant  information. 

o News Feeds: Providing access to news feeds and updates related to the financial  markets. 

o Entertaining Memes & Jokes: Promoting a friendly and engaging atmosphere  through the sharing of entertaining memes and jokes, within the bounds of  appropriate and respectful conduct. 

➢ Use of Third-Party Services: To facilitate these community chat groups and provide you  with an enriched user experience, we may utilize third-party services, applications, or  tools. These third-party services may include but are not limited to chat platforms, social  media integrations, or messaging applications. By participating in these community chat  groups, you acknowledge and agree to the potential use of such third-party services. 

➢ Responsible Engagement: While we encourage open and constructive discussions within  these chat groups, we also expect all participants to engage responsibly, adhere to our  platform’s community guidelines, and maintain a respectful and inclusive environment. 

➢ Monitoring and Moderation: The Company/platform reserves the right to monitor,  moderate, and manage these community chat groups to ensure compliance with our  guidelines and to maintain a positive and educational atmosphere. 

➢ Third-Party Terms: Please note that when using third-party services integrated into the  platform, you may be subject to the terms and policies of those third-party providers. We  recommend reviewing and familiarizing yourself with such terms as they may apply to  your usage. 

• Content Creation and Compensation: The content available on this platform is meticulously  curated and created by individuals and multiple third-party experts who contribute their  valuable insights and knowledge. These content creators are compensated for their  contributions, and their expertise enriches the educational offerings available on our platform. 
• Content Access: The content, including pre-recorded materials, is made available exclusively  through our application, ensuring a seamless and user-friendly learning experience. 
• Continuous Improvement: We are committed and constantly working to innovate and  improve our offerings, with the goal of making your experience even more convenient and  enriching in the future.
• User Protection: We take all necessary measures to protect the security, safety, and integrity  of our systems. This includes steps to verify and confirm the authenticity, enforceability, and  validity of service orders placed by our users, ensuring their best interests are safeguarded. 

Your Account: 

• To access the content on our platform and to avail paid services, you need to create an account on  Company’s Platform in order to use/avail services. To create an account, you must be atleast 13/18  years old and provide truthful and accurate information about yourself. 
• In order to use our Service, you must first register. To do so, you must set up a personal account  with a special username and password. These login credentials are required to use the Service and  to receive notifications from the Company. Any unauthorised access to or use of your password or  account must be reported right away, and it is your obligation to do so. Please be advised that the  Company disclaims all liability, loss, or harm that may result from the misuse of your member  name, password, and/or account. Your careful guarding of your account information is essential to  preserving its security. 

Fees and Invoicing: 

• Issuance of Tax Invoice: We will provide you with a valid tax invoice for each service you request.  You will be promptly notified when the deliverable is ready for download. To access the  deliverable, you are required to settle all fees before initiating the download. Unless otherwise  specified in the Order Form or herein, please note the following: 

➢ Fees are determined based on the Services you request or purchase, and not on actual usage. ➢ Payment obligations are non-cancellable, and fees are non-refundable. 

• Payment Terms:

1. a) Payment shall be made in full without set-off, counterclaim, or withholding of any kind,  except as required by applicable law. 
2. b) Payments shall be made in the currency mentioned in the order confirmation. 

• Billing Information: You are responsible for providing complete and accurate billing and contact  information. In the event of any changes to this information, you must promptly notify us. 
• Invoice Errors: In the event of any billing errors, we will re-issue the invoice. If you have overpaid  due to a billing error and are no longer acquiring our services, we will promptly refund the  overpayment, after deducting any outstanding amounts owed to us. 
• Billing Dispute: You have the right to dispute any amount invoiced by us, provided that such  dispute is raised in accordance with the following procedure: 

➢ To initiate a valid billing dispute, you must: (i) Submit a good faith request to us, asking for  an investigation into specific charges or invoices, while concurrently providing specific  evidence to demonstrate the inaccuracy of a particular charge or invoice.  

➢ Submit your dispute request to us within one month from the date of the relevant invoice. 

• Dispute Resolution: Upon receiving your good faith dispute request, we will conduct investigations  that are reasonably necessary and appropriate in the circumstances of the dispute. Following the  conclusion of these investigations, you will be required to settle any outstanding amount within  five Business Days. 

Please note that, except for valid billing disputes raised in accordance with this clause, you agree that  the invoice is valid and payable, and you are obligated to pay any undisputed amount included in the  invoice in accordance with this “Fees and Invoicing” clause.

This billing and invoicing procedure is aligned with our commitment to providing financial education  content and classes related to the Indian stock market within the framework of relevant regulations and  guidelines. 

Refunds/Cancellation: 

• Commitment to Quality: We are committed to delivering high-quality educational content and  services to our users. 
• Refund Policy for Courses with Subscription: To assist you in your decision-making, we offer  a 7-day trial period for courses that include a subscription. During this trial period, you have the  option to request a refund. However, please note that this refund policy is applicable to courses  only and does not extend to any other payments. 
• Non-Refundable and Irrevocable Payments: Beyond the specific circumstances mentioned  above, please be aware that any other payments made to this Platform are considered non refundable, irrevocable, and non-creditable. This includes payments for content, classes, and any  other services provided. 

We understand the importance of transparency and clarity in our refund policy. While we strive to  provide exceptional value through our educational offerings, it is essential to acknowledge the distinct  refund conditions associated with courses. 

This refund and cancellation policy aligns with our commitment to meet the requirements of a “readers  app” category while ensuring that our users are informed about the refund terms applicable to different  services provided by our platform. 

Referral Income 

• Company may from time to time introduce referral and/or incentive based programs for its  registered users. These Program(s) may be governed by their respective terms and conditions. By  participating in the Program, you are bound by the Program terms and conditions as well as the  Platform terms. Further, Company reserves the right to terminate / suspend your account and/or  credits / points earned and/or participation in the Program if Company determines in its sole  discretion that you have violated the rules of the Program and/or has been involved in activities  that are in contravention of the Program terms and/or Company’s Platform terms or has engaged  in activities which are fraudulent / unlawful in nature. Furthermore, Company reserves the right to  modify, cancel and discontinue its Program without any notice. 
• Company may from time to time offer to credits, promo codes, vouchers or any other form of  cashback that Company may decide at its discretion. Company reserves the right to modify, convert, cancel and/or discontinue such credits, promo codes or vouchers, as it may deem fit. 

Intellectual Property 

• The Content presented on the Platform (including but not limited to text, design, software,  graphics, audio, video, HTML code, and data) may be sought to be protected by copyright law,  trademark law, and other applicable intellectual property laws and is the exclusive property of us.  You agree to follow all instructions on the Platform limiting the way you may use the Content. 
• We reserve all rights to this Platform and its Content. This Content may not be copied, reproduced,  republished, uploaded, posted, transmitted, or distributed in any way whatsoever, without our prior  written consent. You may use the Content for your limited personal and non-commercial purposes  in accordance with applicable law governing intellectual property rights. You may download and  print one copy of any Content expressly specified as available for download solely for your 

personal, non-commercial use. Provided however, that you hereby agree not to modify the Content  so downloaded, in any way whatsoever and that you shall not alter any copyright, trademark, and  other proprietary notices or symbols attached/affixed to such Content. Any other use or  modification of the Content without our prior written authorization is expressly prohibited. 

• Trademarks, logos, and service marks displayed on this Platform are our sole and exclusive  property. Nothing contained in this Platform shall be construed as conferring any license or right  to any copyright, trademark, logo, service mark, or other proprietary interest of us or any third  party. 

Use of The Platform: 

• You hereby agree not to use contact information provided on the Platform for any unauthorized  purposes, including but not limited to marketing. You shall not use any hardware or software  intended to damage or interfere with the proper working of the Platform or to surreptitiously  intercept any system, data, personal information, or Content on the Platform. You agree not to  interrupt or attempt to interrupt the operation of the Platform in any manner whatsoever. We hereby  reserve the right, in its sole discretion, to limit or terminate your access to or use of the Platform at  any time without notice to you. 
• You agree and undertake to use the Platform appropriately. By way of example, and not as a  limitation, you agree and undertake that when using the Platform, you will not: 
• host, display, modify, transmit, update, publish, post, upload, distribute, disseminate, or share  (collectively “Post”) any information that is knowingly false and/or defamatory, grossly harmful,  harassing, blasphemous, inaccurate, abusive, obscene, pornographic, paedophilic, libellous,  indecent, vulgar, sexually-oriented, hateful or racially, ethnically objectionable, threatening,  profane, lewd, seditious, invasive of a person’s privacy, disparaging, relating or encouraging  money laundering or gambling, illegal, harmful, derogatory, or unlawful or violates any law in  force or adversely affects our reputation or goodwill, or otherwise unlawful in any manner; 
• Post information that harms minors; 
• stalk, or otherwise violate the legal rights of other users; 
• Post information that infringes any patent, trademark, copyright, or other proprietary/intellectual  property rights of another person or Post information that belongs to another person and to which  you do not have any rights to; 
• Post files that contain viruses, Trojan horses, worms, keystroke loggers, spyware, adware or  corrupted files, or any other computer code, files or programs designed to interrupt, destroy, harm,  or limit the functionality of the Platform or another user’s computer, computer  system/network/database or user’s data or software; 
• conduct or forward surveys, contests, pyramid schemes, or chain letters on the Platform; 
• Post information that threatens the unity, integrity, defence, security, sovereignty, friendly relations  with foreign states, or public order or causes incitement to the commission of any cognisable  offence or prevents investigation of any offense or is insulting any other nation; 
• download any file Posted by another user that you know, or reasonably should know, cannot be  legally distributed in such a manner;
• Post any information that deceives or misleads the addressee about the origin of such messages or  impersonates another person or communicates any information that is grossly offensive or  menacing in nature; 
• violate any applicable laws or regulations for the time being in force; or 
• make the Platform available over a network where it could be used by multiple devices or multiple  users at the same time. 
• You shall be solely responsible for complying with the laws of the country from which you are  accessing this Platform and you agree that you will not access or use the information on this  Platform in violation of such laws. In addition, you may not use this Platform: 
• In a way that breaches any applicable local, national, or international law or regulation; • In a way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; or • reject a user from registering on the Platform without assigning any reason thereof; 
• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional  material or any other similar form of solicitation (spam) or any material that you are not authorized  to use, disclose, distribute, or share. 
• You guarantee, warrant, and certify that you are the owner of the content that you Post on the  Platform (“User Content”) or are otherwise authorized to use the User Content and that the User  Content does not infringe upon the property rights, intellectual property rights, or any other rights  of any other person. You further warrant that to your knowledge, no action, suit, proceeding, or  investigation has been instituted or threatened relating to any User Content, including trademark,  trade name service mark, and copyright formerly or currently used by you in connection with the  User Content. 
• You hereby agree that access to certain areas of this Platform may be available only to registered  users. To become a registered user, you may be required to answer certain questions and provide  some personal information. Answers to such questions may be mandatory and/or optional. You  hereby represent and warrant that all information supplied to the Platform is true, complete, and  accurate. 

Prohibition of Content Copying and Consequences: 

• Prohibition: You acknowledge and agree that any attempt to record screens, copy platform  content, take screenshots, or engage in any other method to duplicate or reproduce the content and  services provided by the Company/platform (referred to herein as “Unauthorized Copying”) is  strictly prohibited. 
• Consequences of Unauthorized Copying: In the event of any Unauthorized Copying of platform  content, the Company/platform reserves the right to take the following actions: ➢ Subscription Termination: Your subscription will be promptly terminated upon the  discovery of Unauthorized Copying. 

➢ Account Deletion: Your account will be permanently deleted, and you will lose access to  the platform and its services. 

• Claims for Damages: The Company/platform reserves the right to assert any and all direct or  indirect claims for damages resulting from Unauthorized Copying. This may include, but is not  limited to, seeking compensation for losses incurred due to the breach of this clause.
• Legal Recourse: In addition to the actions mentioned above, the Company/platform may pursue  legal recourse to protect its intellectual property rights and seek remedies available under  applicable laws. 

By using our platform, you agree to adhere to this clause and understand that Unauthorized Copying of  content is a serious violation of our terms of use, with corresponding consequences. We value the  integrity of our content and take measures to safeguard it against unauthorized duplication. 

Regulatory Powers: 

You hereby acknowledge and agree that we reserve the right to: 

• limit, deny, or restrict the use or access to the Platform in entirety or certain portions of the Platform to specific users, including yourself, at its sole discretion; 
• reject a user from registering on the Platform without assigning any reason thereof; • suspend/cancel/deactivate any user’s account/registration for any reason that we shall deem fit, or • delete, edit, or move any Content Posted on the Platform for any reason whatsoever.  
• Use your name, logo or any other trademark , if any, for marketing and promotional activities if  you’ve availed any service(s) from our Platform. Such usage shall be in a manner that does not  derogate your rights in your trademarks, names and logos by us. 
• Use your data to analyse, develop and build services, tools and systems for users benefits. Confidentiality 
• We shall maintain complete confidentiality of user data, including manuscript uploaded on this  platform. All vendors are contractually obliged to maintain strict confidentiality of user data and  have agreed not to disclose such confidential information to unauthorised. Access to the user data  is limited to the person who is in charge or required to work on the document. We also assure  compliance with applicable laws concerning the protection of personal information and promise to  handle Customer’s personal information with great care. 
• The information collected from the users by us shall be held and maintained in accordance with  our ‘Privacy Policy’. 

Breach of T&Cs 

When a breach of these T&Cs has occurred, we may take all or any of the following actions or any such  action as it deems appropriate, including but not limited to the following: 

• Immediate, temporary, or permanent withdrawal of your right to use the Platform; • Issuance of a warning to you; 
• Initiation of legal proceedings against you for reimbursement of all resulting costs and expenses  suffered by us on an indemnity basis (including but not limited to reasonable administrative and  legal costs); and 
• Disclosure of such information to law enforcement authorities as is reasonably necessary.
• We hereby expressly disclaim all liability for any and all actions taken by us in response to a breach  of the T&Cs committed by you. 

Site Performance 

Company is not liable for any delay or failure of the Platform. There is no guarantee that Users will be  able to access the Platform whenever and wherever desired. There may be extended periods of time  when you cannot access the Platform for various reasons, many beyond our control. Heavy traffic on  the Platform may affect your access. No corrections or adjustments will be made for trades, attempted  trades or missed trades affected by the site’s operation or downtime. The Platform will not recognize  the attempted trades that it did not process. 

No Investment Advice by Company 

Company are not investment advisory services, nor are they registered investment advisors or broker dealers and do not purport to tell or suggest which securities customers should buy or sell for  themselves. The analysts, employees, and/or affiliates of the Company may hold positions in the stocks  or industries discussed here. You understand and acknowledge that there is a very high degree of risk  involved in trading securities. The Company, the authors, the publisher, and all affiliates of Company  assume no responsibility or liability for your trading and investment results. Factual statements on the  Platform or in its publications, are made as of the date stated and are subject to change without notice. 

It should not be assumed that the methods, techniques, or indicators presented in these products will be  profitable or that they will not result in losses. Past results of any individual trader or trading system  published by Company are not indicative of future returns by that trader or system, and are not indicative  of future returns which be realized by you. In addition, the indicators, strategies, columns, articles and  all other features of Company’s products/services (collectively, the “Information”) are provided for  informational and educational purposes only and should not be construed as investment advice.  Examples presented on Platform are for educational purposes only. Such set-ups are not solicitations of  any order to buy or sell. Accordingly, you should not rely solely on the Information in making any  investment. Rather, you should use the Information only as a starting point for doing additional  independent research in order to allow you to form your own opinion regarding investments. You should  always check with your licensed financial advisor and tax advisor to determine the suitability of any  investment. 

Company names, products, services and branding cited herein may be trademarks or registered  trademarks of their respective owners and the owners retain all legal rights. The use of trademarks or  service marks of another is not a representation that the other is affiliated with, sponsors, is sponsored  by, endorses, or is endorsed by the Company. 

Indemnity 

• You hereby agree to indemnify, defend, and hold harmless us and our affiliates and their directors,  employees, contractors, agents, licensors, service providers, subcontractors, and suppliers from  and against any and all losses, liabilities, expenses, damages, and costs, including reasonable legal  fees and court costs, arising or resulting from your use of the Platform and any violation of these  Terms and Conditions. If you cause a technical disruption of the Platform or the systems  transmitting the Platform to you or others, you agree to be responsible for any and all losses,  liabilities, expenses, damages, and costs, including reasonable legal fees and court costs, arising or  resulting from that disruption. 
• Unless otherwise explicitly agreed in writing, we neither warrant nor make any representations  regarding the quality, accuracy, or completeness of any Content on the Platform. In no event shall  we or any of our employees, directors, shareholders, or representatives be liable for any direct, 

indirect, punitive, incidental, special, consequential damages, or for any lost profits or revenues,  business interruption, loss of data, or any other damages resulting from: (a) the use or the inability  to use the Platform or reliance on any Content contained in this Platform; (b) unauthorized access  to or alteration of the user’s transmissions or data; (c) damages for loss of use, data or profits,  arising out of or in any way connected with the use or performance of the Platform; (d) any delay  or inability to use the Platform or related services provided on the Platform; (e) non-availability of  the Platform during periodic maintenance operations or any unplanned suspension of access to the  Platform that may occur due to technical reasons or for any reason beyond our control; (f) any  interruption or delay in provisions of any services or access to this Platform, due to any force  majeure event beyond our reasonable control, including but not limited to acts of God, flood, fire,  blockades, riots, embargoes, government actions, regulatory sanctions, power outages,  unavailability or non-functioning of payment gateway services, disruption of communication  services in any country or area, etc. (g) any other matter relating to the Platform or the services  available on the Platform, or otherwise arising out of the use of the Platform, whether based on  contract, tort, negligence, strict liability, or otherwise.

Force majeure 

Company shall not be responsible for delay or default in the performance of their obligations due to  contingencies beyond their control, such as (including but not limited to) losses caused directly or  indirectly by exchange or market rulings, suspension of trading, fire, flood, civil commotion,  earthquake, war, strikes, failure of the systems, failure of the internet links or government / regulatory  action. 

Severance 

In the event of any one or more of the provisions contained in this Agreement becoming invalid, illegal  or unenforceable in any respect under any law for the time being in force, the validity, legality and  enforceability of the remaining provisions contained herein shall not in any way be prejudiced or  affected thereto. 

Changes to the Platform and these Terms 

• We may alter or modify the features of the Platform with respect to different user(s), or change  any of the features or introduce new features on the Platform without prior notice to any user. 
• We reserve the right, at our sole discretion, to change, modify, add, or remove any portion of these  T&Cs, in whole or in part, at any time, temporarily or permanently, without notice and without  liability, by posting revised terms on the Platform. You hereby agree that it is your responsibility  to check periodically for any changes made to these T&Cs. Your continued use of the Platform after any changes to these T&Cs signifies your acceptance of the updated T&Cs. 

Age Restrictions 

• If you are under 13/18 years of age and you wish to download, install, access or use the Platform,  your parents or legal guardian must acknowledge and agree to the Terms and Conditions and  Privacy Policy.  
• The Parent or legal guardian must agree to the Platform Terms at the time of their registration on  the Platform. Please note that minors/children are not by themselves eligible to register on the  Platform. When a Minor/Child uses the Platform, we assume that the Parent of such Minor/Child  has enabled the Minor/Child’s usage of the Platform by agreeing to the Platform Terms and that  such usage is under the supervision of their Parent or legal guardian. 

Disclaimers and Limitation of Liability 

• While we will use reasonable efforts to provide reliable Content through this Platform, we do not  warrant that this Platform is free of inaccuracies, errors, and/or omissions. This Platform may  contain certain historical information, which is provided for your reference only. We reserve the  right to modify the Content presented on this Platform at any time, without notice to you. 
• The Platform may contain links to other Platforms (‘Embedded Platforms’). The Embedded  Platforms are not under our control and we are not responsible for the contents of any Embedded  Platform, including without limitation any link contained in an Embedded Platform, or any changes  or updates to an Embedded Platform. We are not responsible for any form of transmission,  whatsoever, received by you from any Embedded Platform. We are providing these links or  allowing users to provide you these links only as a convenience, and the inclusion of any link does  not imply endorsement by us of the Embedded Platforms or of any information contained in the  Embedded Platform or any association with the operators or owners of the Embedded Platform. 
• You hereby expressly acknowledge that internet transmissions are never completely private or  secure. You understand that any message or information sent by you to us or Posted on the Platform may be read or intercepted by others unless there is a special notice that a particular message (for  example, credit card information) is encrypted (sent in code). It is expressly clarified that we do  not bear any additional responsibility towards you on account of your sending a message to us. 
• For the avoidance of doubt, it is clarified that except as otherwise expressly provided in these  T&Cs, we make no representations, guarantees, or warranties, written or oral, express or implied,  to the user or to any other person or entity regarding the services, the Content on the Platform, any  hardware, or software. 

Grievance Redressal 

• Should you have any grievance or complaints in relation to your use of the Platform, please contact  us, at info@upmarketacademy.com who shall respond to your grievance within our reasonable  time. 

Governing Law/Dispute Resolution 

• If any dispute arises between you and us in respect of your use of the Platform or thereafter, in  connection with and arising from your use or attempt to use this Platform, such dispute shall be  solely resolved by reference to arbitration. The place of arbitration shall be India. The arbitration  proceedings shall be in English language. 
• These terms and conditions are governed by and shall be construed in accordance with the laws of  The India and any dispute shall, subject to the arbitration clause specified above, exclusively be  subject to the jurisdiction of the appropriate Courts situated at Jaipur.